Support

We're here to help.

Contact us

The fastest way to reach us is email. We reply within 2 business days, and reports of objectionable content are reviewed within 24 hours.

You can also reach us from inside the app: Profile → Help & Support.

Common questions

I forgot my password

On the sign-in screen tap Forgot password and enter your email. We'll send a link that opens the app and lets you choose a new password. Open the link on the same phone you requested it from.

How do I delete my account?

Go to Profile → Settings → Delete Account. Deletion is immediate and permanent: your profile, trips, photos, videos, comments, likes, and saves are all removed. If you'd rather we do it for you, email us from the address on your account.

How do I report or block someone?

Tap the ··· menu on any profile, trip, or comment to report it or block its author. Blocking is mutual — neither of you will see the other's profile, trips, or comments, and existing follows are removed. You can manage blocked accounts under Profile → Settings → Blocked Accounts.

Someone shared a trip link with me

Links that look like happiness.app/t/… open the trip directly in the app when it's installed. If it isn't, you'll see a page with a download prompt.

I can't sign in or my account seems stuck

Make sure you're on the latest version of the app, then try again. If it still doesn't work, email support@happiness.app with the email address on your account and what you're seeing.

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